New York: Melissa Kiewiet
Executive Director, Dyckman Farmhouse Museum Alliance, New York, New York
Melissa Kiewiet is the Director of Development and Community Engagement at the Dyckman Farmhouse Museum Alliance. Kiewiet wears many hats in their position, a few of which are: creating and implementing a social media strategy, bolstering individual, corporate and institutional giving, creating new guiding initiatives aimed at bettering the neighborhood, managing the internship program, and overseeing museum operations. They are passionate about museums as drivers for social change and as community anchors.
Kiewiet earned her Bachelors’ degree in History from Maryville College in Maryville, Tennessee. They are a graduate of the Cooperstown Graduate Program at the State University of New York College at Oneonta where they earned their Masters degree in Museum Studies. They have worked in various development departments in the arts and culture sector prior to their current position and serves on the Maryville College Alumni Association Board.
Pennsylvania: Marcus Harshaw
Senior Director of Museum Experiences, Carnegie Science Center, Pittsburgh, PA
Marcus A. Harshaw is the dynamic, enthusiastic, and impassioned Senior Director of Museum Experiences at Carnegie Science Center. As the chief fanatic of the guest experience at the most visited museum in Pittsburgh, Marcus leads the team that develops and delivers socially relevant science content in unique and meaningful ways.
Marcus is passionate about the intersection of informal education and the lived experiences of the guests that museums serve. Over the course of almost two decades in the museum field, he has developed a deep understanding of the guest experience by working in progressively more responsible positions in a variety of museums with focuses on science, history, early learning, and natural history. Before coming to Pittsburgh, Marcus served as the Vice President of Education & Exhibits at Kaleideum, strategically uniting the experience teams and laying the groundwork for a $30 million new campus construction.
Marcus’ recent accomplishments include being part of the team leading Carnegie Science Center out of the COVID-19 pandemic, transforming how science exhibitions communicate tough, social topics instead of science 101-level content in the new exhibition Mars: The Next Giant Leap, leading the Science Center’s collaborative 10-year experience planning process, and driving earned revenue strategies through exhibits and theaters.
Harshaw earned his Bachelor of Arts degree with a focus in the Early American Republic from Northern Kentucky University in Highland Heights, Kentucky with a minor in Ancient Civilizations, and a Master of Arts degree in Museum Studies from The Johns Hopkins University, where he now serves as an award-winning lecturer teaching museum education.
Maryland: Nancy Proctor
Chief Strategy Officer and Founding Director, The Peale, Baltimore, MD
Nancy Proctor is Chief Strategy Officer and founding Executive Director of The Peale, Baltimore’s Community Museum, based in the first purpose-built museum in the U.S. Previously, Nancy was Deputy Director of Digital Experience and Communications at the Baltimore Museum of Art (2014-2016), Head of Mobile Strategy and Initiatives at the Smithsonian Institution (2010-2014), and Head of New Media Initiatives at the Smithsonian’s American Art Museum (2008-2010).
With a PhD in American art history and a background in filmmaking, curation and feminist theory and criticism in the arts, Nancy lectures and publishes widely on technology and innovation in museums, in French and Italian as well as English. She edited Mobile Apps for Museums: The AAM Guide to Planning and Strategy in 2010, and coordinated the publication of Inclusive Digital Interactives: Best Practices + Research for MuseWeb with Access Smithsonian and the Institute for Human Centered Design in 2020. Nancy served as Co-chair of the international MuseWeb (formerly Museums and the Web) Conferences with Rich Cherry, and edited its annual proceedings from 2012-2020. Nancy created her first online exhibition in 1995 and went on to publish the New Art CD-ROM and website of contemporary art – a first in the UK – in 1996.
She co-founded TheGalleryChannel.com in 1998 with Titus Bicknell to present virtual tours of innovative exhibitions alongside comprehensive global museum and gallery listings. The Gallery Channel was later acquired by Antenna Audio, where Nancy led New Product Development from 2000-2008, introducing the company’s multimedia, sign language, downloadable, podcast and cellphone tours. She also directed Antenna’s sales in France from 2006-2007, and was part of the Travel Channel’s product development team 2007-2008.
As program chair Nancy led the development of the Museums Computer Network (MCN) conference programs 2010-2011, and co-organized the Tate Handheld conference 2008 & 2010 with Jane Burton. She started the MuseumMobile wiki and podcast series in 2008, was Digital Editor of Curator: The Museum Journal from 2009-2014, and has served on the Journal’s editorial board, as well as on the Board of Directors of the Omnimuseum Project.
Delaware: Jean Hershner
Vice President and Executive Director, Nemours Estate, Wilmington, DE.
Jean Hershner is Vice President and Executive Director of Nemours Estate, a 220- acre historic property sharing a campus and a legacy with Nemours Children’s Hospital in Wilmington, Delaware. She has earned a B.A. in Integrative Arts and an M.A. in American Studies from The Pennsylvania State University, as well as an M.S. in Nonprofit Management from Eastern University. At the conclusion of her graduate programs, she received the Joel Sater Award for Creative Achievement in American Studies (Penn State) and the Harold C. Howard Servant Leader Award (Eastern University). In building her nonprofit career, Jean has worked in local, statewide, and national organizations that include York History (York, PA); Preservation Pennsylvania (Harrisburg, PA); and American Walks (national, remote), respectively. She joined the staff of Nemours Estate in 2018 as Manager of Museum Operations before ascending through the ranks to her current role in January 2021. Most recently, Nemours Estate was the inaugural recipient of the Mid-Atlantic Association of Museums’ Making an Impact Award. Jean is grateful for the Estate’s creative and dedicated staff team! Aside from work, she enjoys reading and traveling (usually to see her two grown children) and lives in Wilmington, Delaware.
.